ADVICE CENTRE

HOW TO ORDER

FAQ

HOW TO SELECT

1

Confirm your heat output requirements
It is essential you know how much heat you will need as this will determine the size of your radiators.
To find out more about BTU’s view our BTU Calculator page for a quick guide. However, we recommend you check outputs with your installer before making a purchase. 
To work out your required BTU’s please use our calculator

2

Choose your design
Select from over 50 exclusive and affordable designs. 
Our range has everything from traditional cast iron and designer radiators to modern feature radiators or bathroom towel rail radiators. You can also bet on the option of electric radiators.
Each of our stylish radiators comes in an extensive choice of sizes, colours and outputs.

3

Choose the colour you want
With over 100 colours and special finishes, you are able to match your colour scheme or introduce an accent colour to create a striking feature. 
To help choose your colour most products belong to a colour group shown in the overview section of each product.

4

Find a Valve
To complete the look, choose from our wide selection of radiator valves and add any accessories that complement your choice. We recommend using thermostatic valves in all living rooms and bedrooms to maximise the efficiency of your radiators.
Please remember valves will increase the overall width of your radiator unless you select underneath (B2) connections.

5

Order online or from our showroom
It’s easy to buy your radiator online with Conceptika e-shop. Simply browse our range, once you have identified the style you like choose the size, finish, and add any valves and accessories you require to your basket.
Once you’ve added everything you need, simply head to your shopping cart and checkout, where you can make your payment and confirm delivery details.
If you prefer, you can also find our showroom  to browse our range in person.

Decorative radiator – forget about a boring bathroom!

Decorative radiator – forget about a boring bathroom!

As it turns out, for some users, comfort and practical features are not enough when it comes to choosing a radiator for the bathroom. More and more people appreciate the aesthetic values in their interior. Some simple, faceless radiators spoil…

Hot box or radiator history

Hot box or radiator history

The first attempts to create central heating systems were made in antiquity /one of these systems was discovered by archaeologists during the excavation of Ephesus/. However, officially the creator of the radiator is considered Franz San Galli, German industrialist who…

Black, red, green radiator – find your dream color!

Black, red, green radiator – find your dream color!

The monochrome motif, until recently appearing only in white and black on the floors and walls, today shines in thousands of shades and allows for colorful combinations and entertainment! The terma Hex decorative radiator perfectly fits into the elegant atmosphere…

FREQUENTLY ASKED QUESTIONS

Take a look at our offers and add the products you are interested in to the basket. Don’t forget to select the radiator's colour from the palette. Choose the right radiator fittings and accessories. Send the order.

We will contact you immediately for a review and detailed clarification of the order according to your requirements. We will make additional consultation and correction if necessary.

When we clarify the final order with you, we will update the basket and process the order. We will send you an up-to-date delivery time and a proforma invoice for payment by bank transfer.

After we receive the full transfer of the amount of the order, we will send the products to the address specified by you.

Yes. You can collect your items from our showroom when we notify you that the order is ready for collection. However, because the radiators are often heavy it may be best to have them delivered directly to your address. We can discuss this, when we contact you for your order confirmation.

You will be able to return items within 14 days from the delivery.

Items must be returned in their original unused re-saleable condition.

The carrier charge for returning the items must be pre-paid by you.

The standard guaranty of our product is 2 years. However, some manufactures may extend their guaranty up to 15 years. This specified is in description of each product.  If your item develops a fault within  24 months, you can contact us and we will be happy to help you with your issue.

Our zone of delivery is within Bulgaria. We pass the goods for delivery to a third party carrier company such as ECONT and SPEEDY. We can also arrange a delivery with a company chosen from you company.

After we receive your order we will contact you with more information. You can pay using our bank details which will be noted on your Proforma invoice.

ΔT refers to the difference in temperature between the water circulating in the central heating system and that of the ambient temperature. It is important to use the correct ΔT when selecting your radiators, as the same radiator will have different outputs at different water temperatures due to the heat source.
ΔT50 is the standard for domestic gas boilers and   for lower water temperature systems, such as renewable systems.

You can use our Heat loss calculator to estimate the power of a heater needed to keep your room at a comfortable temperature. Your result will be calculated and shown in watts. We advise that you get a second opinion from your heating engineer as calculations can differ in certain situations.

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